FAQ

Frequently Asked Questions

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Q: Can I manage my account online?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

Q: Should I print a receipt to show the tour guide?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

Q: Are there any extra fees that I will have to pay on top of the listed price?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

Q: How much does it cost to do a private tour?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

Q: Do you offer 30 days money back guarantee?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

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